life + health claims
To file a claim on any Pekin Life, Health or Annuity policies (including credit insurance) please select the appropriate link below or call us at 800-322-0160.
- Individual Health Insurance Claim
- Group Health Insurance Claim
- Medicare Supplement Claim
- Credit Insurance Claim
- Life or Annuity Claim
Health Claim Inquiry
PPO Network Directory
Drug Card Claim Inquiry
Storm Claim Service
Vital part of our VIP Claim Service
When large catastrophes hit they can present unique and challenging losses. Pekin Insurance understands these special circumstances and is committed to providing the highest quality service to our policyholders.
We have a Catastrophe Team that is comprised of highly trained adjusters and supervisors in handling these types of losses. Their goal is to get to the catastrophe site as soon as possible and provide immediate response in adjusting these most important types of claims.
In addition, we have a Mobile Claims Office which is virtually a claims office on wheels, that transforms how Pekin Insurance handles claims in those areas that have been hit with serious widespread damag
Roadside Rescue
One Call Does It All!
The types of services included in our Roadside Rescue coverage:
- Towing
- Tire change for flat tire
- Out of gas/emergency fuel delivery (cost of gas is responsibility of policyholder)
- Dead battery jump-starts
- Lockout service – service provider will come to the vehicle location to unlock the doors of the vehicle and provide assistance if the key is lost or broken (key replacement cost will be policyholder’s responsibility)
- Winching – towing provider will extract the vehicle which is stuck, as long as the cause of the request is not due to an accident
- Concierge/One Call Claim Service- Assistance in arranging alternative transportation, finding an ATM or hotel, or locating other necessary services in the event of a breakdown
- Minor Mechanical Assistance - Minor roadside repairs provided by a qualified Roadside Assistance Representative
Our Roadside Rescue never sleeps- we are ready to assist you at any hour of any day! Have peace of mind with our no-surprises Roadside Rescue service!